Terms & Conditions

Terms and Conditions of Course Bookings

Payment of a deposit will secure your place on a course. Once your deposit is received you will be sent full details of the location, times and other information you will need regarding the course. Full payment is then due one month before the workshop begins.

If you are unable to attend a course you have booked onto, the deposit, or full fee if you have paid it, is refundable until 30 days prior to the workshop, minus an admin charge of £25. Thereafter, up until the day before the workshop, a £50 admin fee will apply. If you do not make it to the course or leave during it, any refunds are at the discretion of the Upledger Institute UK. All cancellation notices must be received in writing or email. Cancellation policies vary for advanced classes, as well as any that are privately sponsored. Please call for specific queries.

Alternatively, the deposit or full payment can be transferred to another course subject to availability. In most instances these will not be subject to an admin fee. For advanced classes an admin fee will still be charged due to the work involved in filling the place.

Should we have to cancel a course you will receive a refund or credit note (whichever you prefer) for the full amount of fees paid. In the unlikely event of this occuring we are sorry, but we are not liable for any expenses incurred in preparing to attend the course. However, as much notice and consideration as possible will be given.

Within the booking process it is stated that it is expected that you are a qualified healthcare practitioer and that any doubts about this should be raised with the office before booking. If this has not been done then the Upledger Institute UK is not liable for any misunderstandings or expenses that have occured.

Should the price of courses change you will be given plenty of advanced warning to secure a course at the previously agreed price.

Terms and Conditions of Product Purchase and Our Delivery Policy

When you order products from us they will be shipped as soon as the payment is received. If you have used used the cheque or BACS transfer payment options we will notify you when payment is received and when your order is shipped .

Shipping costs are based on total weight of products bought and are quoted at standard 2-3 day delivery Post Office charges; if you need your items any quicker than this please contact the office we are happy to arrange this, subject to your payment of any additional charges.

When buying online you are also able to select the option to pick the products up at a course if you prefer, in which case you will not be charged shipping and we will have it ready for you on that course.

Should there be a delay in sending out a product for any reason we will let you know why and keep you informed as to when you can expect to receive your goods.

If a product arrives in a damaged condition please let us know within 14 days and we will usually arrange a replacement to be shipped to you.

If you wish to return a product you may do so and as long as it is in as new condition we will refund the full amount but, we regret, not the postage.

We hope you feel these are fair enough terms and conditions. Please get in touch if you have any queries or concerns.

Thank you!

Disclaimer

Due to the litigious society in which we live, the following disclaimer is provided on the advice of counsel. Attendance at The Upledger Institute courses requires you to hold The Upledger Institute and its representatives not liable and harmless from litigation for any injury, accident or undesirable effect that may occur at the meeting site, from their equipment, and/or from other attendees.

This is to include, but is not limited to, faulty elevators, slippery stairs or walkways, falling light fixtures, breaking chairs, collapsing tables and pre-existing medical conditions. If you are more comfortable bringing your own equipment, including a treatment table, you are welcomed and encouraged to do so. The Upledger Institute and its representatives are also not liable for any injury, accident or undesirable effect that may occur due to any equipment another party, such as a fellow participant, may bring in. This is to include, but is not limited to, a treatment table that may be shared or be the cause of an accident or injury.

There may be certain pre-existing medical conditions that are contra-indicated for the course work you are attending. It is your responsibility to inform the staff of any pre-existing conditions prior to the course or the practice sessions.

It is also agreed that The Upledger Institute and its representatives are held not liable for any inappropriate behavior or actions by any persons encountered at the seminar. This is to include, but is not limited to, hotel or meeting-site staff, other participants, teaching assistants and UI staff. If you encounter any inappropriate behavior, please notify the Teacher or Facilitator immediately. If this is not possible, please contact The Upledger Institute office directly.

Pregnancy Policy

A person may attend an Upledger Institute class when they are pregnant. It is recommended that you make it known to the instructor prior to the start of class. They will inform you of any restrictions.

Website Policy

In no event will The Upledger Institute (UI) be liable for damages of any kind, including, without limitation, direct, incidental or consequential damages (including, but not limited to, damages for lost profits, business interruption and loss of programs or information) arising out of the use of or inability to use UI's website or its content, or any other information provided on the website or in specific products and services offered through the website. While UI takes reasonable steps to determine the accuracy and completeness of the content contained on its website, UI disclaims all warranties as to the accuracy, completeness, adequacy, timeliness and your ability to use such content. You assume sole responsibility for your results using any content from UI's website.